FAQ's

1️⃣ What products does VIKARTO offer?
🛍️ At VIKARTO, we offer a unique range of home décor, daily essentials, and innovative gadgets to elevate your space and simplify your life. Each product is carefully selected to combine modern design with practical use.

2️⃣ Do you offer free shipping?
🚚 Yes! We provide free shipping all over India on every order.

3️⃣ Do you offer Cash on Delivery (COD)?
💸 Yes! We offer both Cash on Delivery (COD) and online payment options for your convenience.

4️⃣ How long will it take for my order to arrive?
⏳ We ensure speedy delivery across India. Your items will typically arrive within 3–7 business days, depending on your location.

5️⃣ Can I return or exchange my order?
🔄 Yes! We have a customer-friendly 5 days return policy. If you’re not satisfied with your purchase, you can return or exchange it within 5 days of delivery. Please ensure the product is unused and in its original packaging.
🔗 Check our Return Policy for more details.

6️⃣ How do I track my order?
📦 You can track your order here. Once your order has shipped, you’ll receive a tracking link via email or SMS to track it in real-time.

7️⃣ Can I modify or cancel my order after placing it?
✏️ If you need to modify or cancel your order, please contact us as soon as possible at 📧 support@vikarto.com or via 📲 WhatsApp at +91 9518942424. We’ll do our best to accommodate changes before the order is processed.

8️⃣ How can I contact customer support?

📧 Email: support@vikarto.com
📲 WhatsApp: +91 9518942424

🕘 Our support team is available Monday to Sunday, 9:00 AM – 9:00 PM IST.

9️⃣ Do you ship internationally?
🌍 Currently, we only ship within India. Stay tuned for updates on international shipping as we expand!

🔟 How can I stay updated on new products and offers?
📲 Follow us on social media for the latest updates, new arrivals, and special offers:

📸 Instagram: vikarto_official
📘 Facebook: VIKARTO
▶️ YouTube: @vikarto_official